Page 7 - MVU Current Energy - Summer 2020

WAYS

TO PAY

YOUR BILL

ACCESS OUR WEBSITE TO FIND EASY WAYS TO PAY YOUR BILL

IN PERSON BY MAIL MyMVU PORTAL
You can pay your bill in person at Send your bill and payment to: The My MVU Portal provides secure
the MVU payment center located MVU Payment Processing Center access to accounts, payment options
at: 14331 Frederick Street, Suite 2 380 N. San Jacinto St. and electricity usage tracking.
Moreno Valley. Hemet, CA 92543 Website: www.mvumobile.com/portal.

BY PHONE MyMVU APP BILLING QUESTIONS?

Automated system: The MyMVU mobile app is available Contact MVU Customer Service 24/7
by calling: 844-341-6469
1-844-657-6473 for both Apple (IOS) and Android (English and Spanish)
devices. Simply go to the app store
You can also contact customer service by email
Live service representative: and search for MyMVU. through the MyMVU Portal or MyMVU App. Select
1-844-341-6469 “Billing queries” on the “Billing” module.

MORENO VALLEY UTILITY
LEVEL PAYMENT PLAN

Avoid the ups and downs on your MVU bill caused by seasonal energy use.
Spread out even payments over every billing period throughout the year.
Your actual energy usage is still reported, and MVU monitors your payment
amount to adjust if you are paying too much.

• The Level Payment Plan is available to residential and small commercial
customers with a minimum of 12 months of service with MVU
• This program helps customers plan ahead and consistently budget for
energy costs
• Applications are encouraged in the Fall (November – March)
• To enroll email: mvutility@moval.org or call customer service at
844-341-6469

951-413-3500 | mvuadmin@moval.org | www.moval.org/mvutility

5